How To Register for Portuguese Healthcare & Get a Número de Utente Over Email

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Just like your NIF, your número de utente is one of many important numbers that you’ll need to have in Portugal. While the NIF applies to taxes, the número de utente is the number you need to give when you go to the hospital, the pharmacy, or visit a doctor or nurse at your local centro de saúde (healthcare centre).

To get a número de utente you normally visit your local centro de saúde with the following documents:

  • Your passport or ID
  • NIF
  • Residency documents (e.g. CRUE or temporary residency permit)
  • Social security card (if you’re working)
  • S1 form (or equivalent) if you receive a pension from another EU country

Due to Covid, however, registrations are being done over email rather than in-person. You will need to email the above documents as attachments along with the information below to the appropriate email address.

  • Full name
  • Date of birth
  • Nationality
  • Place/town of Birth
  • Passport number or residence permit
  • Full address
  • Portuguese home phone / mobile number

Those who entered on a visa and are waiting on an appointment with SEF to get their visas turned into a temporary residence permit can show confirmation of the appointment.

Where to email

Finding the email address that you need to send your details to is going to be your first challenge. Your second challenge will be waiting – at the moment it’s not uncommon for people to wait several months to receive their numbers. Some receive a confirmation that its being processed while others don’t.

The following are some of the email addresses:

Algarve

[email protected]
[email protected]

Lisbon & Tejo Valley

[email protected]

More email addresses:

Safe Communities Portugal has more email addresses for the Alentejo area. You can also access more email addresses by visiting sns.gov.pt/sns/pesquisa-prestadores/ and selecting the following. It’s not perfect but it does bring up quite a few contacts.

centro da saude emails
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5 thoughts on “How To Register for Portuguese Healthcare & Get a Número de Utente Over Email”

  1. Hi My name is Jeannette Horta. I’m 74 years old my husband is Portuguese. I applied for my documents for permanent residence ce from last year. Just finally got an appt with SEF at the end of August. My husband got vaccinated but they told me I cannot get vaccinated because I do not have a utente #. How can I get an Utente right away so I can get vaccinated? I hate to wait till end of August. Please help me with this issue!! Thank you.

    Reply
  2. Hello!

    I am not a resident.
    I will volunteer at a hostel in Lisbon soon, and they say I need a work-rekated health insurance. I’m from Belgium and I don’t know what that is. Do I need to check with my travel insurance? My Belgian health insurance? I’m confused.

    Thank you

    Reply

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