How To Shop At Amazon from Portugal

Yes, you can shop at Amazon from Portugal. There’s no Amazon.pt, so you order from one of Amazon’s other European stores, and the one I’d use almost every time is Amazon.es (Amazon Spain).

• Best store: Amazon.es. Standard delivery is free on orders over €35 and takes 3–5 business days.
• Prime: €4.99 a month from Amazon.es for 2–3 day delivery and Prime Video. Your US or UK Prime membership doesn’t carry over.
• Lockers and pickup points: Amazon has had lockers in Portugal since July 2023, and you can also collect from CTT pickup points (post offices, stationers and other shops).
• Avoid: Amazon US and Amazon UK, unless you’re happy to pay 23% VAT, handling fees and, since July 2026, a new €3 EU customs duty on almost everything.
• The main annoyance: delivery can be hit-and-miss, especially in apartment buildings and rural areas.

Which Amazon should you use in Portugal?

Amazon.es is the best Amazon store for Portugal: standard delivery is free on orders over €35 that are sold or shipped by Amazon, it usually arrives faster than anything from Germany or France, and the whole site is available in Portuguese as well as Spanish. (Most people reading this will want to switch it to English, which you can also do.)

The free-delivery threshold was €29 for years and has crept up to €35. It only applies to items Amazon sells or ships itself, so check the listing before assuming a third-party seller will post it to Portugal for free.

Why did the price change at checkout? Prices on Amazon.es are shown with Spanish VAT (21%) until Amazon knows you’re in Portugal, then switch to Portuguese VAT (23%). That’s why a price sometimes goes up by a couple of percent at checkout. Nothing is wrong. You’re just being charged Portugal’s rate.

The second-best option is Amazon.de (Amazon Germany). Some products are cheaper there, but you’ll usually pay for postage and, because of the distance, it tends to take a day or two longer than Amazon Spain. In theory anyway: sometimes Amazon Germany is faster, often depending on which courier you’re assigned. If you’re buying something expensive, compare the two.

Amazon France and Amazon Italy are also options. They’re rarely cheaper than Spain or Germany, but it’s sometimes worth a look.

How to order from Amazon in Portugal

Ordering from Amazon in Portugal takes about five minutes to set up: sign in on Amazon.es and add your Portuguese address. Amazon then does a much better job of showing which products can actually be delivered to you, though some restrictions only appear at checkout.

1. Go to Amazon.es and sign in or create an account.
2. Switch the language to English (or Portuguese) from the flag icon next to the search bar.
3. Add your Portuguese address, including your four-plus-three-digit postal code and a Portuguese phone number (see the delivery problems section for why the phone number matters).
4. Pay with a Visa or Mastercard credit or debit card. You don’t need a Portuguese bank card.
5. At checkout, choose home delivery or a locker or pickup point near you.

What’s different if you’re used to Amazon in the US or UK

Amazon in Portugal is a smaller, slower version of what Americans and Brits are used to. A few things to expect:

• Less choice. Amazon Spain has a decent catalog, but it’s much smaller than Amazon US. Things you’ve been ordering for years may simply not be listed.
• Your Prime membership doesn’t travel. Each Amazon store is treated as a separate business, so a US or UK Prime membership won’t give you anything on Amazon.es. You’d need a separate Spanish one (see below).
• Slower delivery. Everything is coming from Spain or further, so next-day delivery isn’t really a thing. Two to three days with Prime is the norm.
• Your videos stay at home. Prime Video is available in Portugal, but with a Portuguese catalog. Shows and movies you bought on Amazon US or UK are licensed for that country and may not play here.
• Ordering from outside the EU costs extra. Since July 2021, every parcel coming into the EU, however cheap, is charged VAT (23% in mainland Portugal), and the courier usually adds a handling fee on top. Since July 1, 2026, there’s also a temporary €3 EU customs duty per type of product on parcels worth up to €150.

That last point is why I’d avoid Amazon US and Amazon UK for anything you can get in the EU. The exception is English-language books, especially older or secondhand ones, which can be hard to find on the European sites. For those, paying the extra is sometimes the only way (or see my guide to buying English books in Portugal).

Are there Amazon lockers and pickup points in Portugal?

Yes. Amazon started installing its own lockers in Portugal in July 2023, beginning in Lisbon and Porto and then spreading to cities like Coimbra, Viseu and Braga. Since October 2024 you can also collect Amazon.es orders from CTT pickup points, which include CTT post offices and partner shops and stationers.

To find one, go to “Your addresses” on Amazon.es, choose “Add address,” then search for an Amazon pickup point near you by town or postal code. You can then choose it at checkout instead of your home address. Locky lockers and Payshop agents are part of this too.

For anyone in a top-floor apartment, this solves most of the problem. The locker is on the ground floor and it’s never out when the courier calls.

There are catches. Not every item can be sent to a pickup point, and when the lockers launched you couldn’t use them for returns. Amazon’s own lockers are still mostly in cities, which is a shame, because rural houses are where delivery is hardest. The CTT network reaches much further, so check it before giving up.

If there’s nothing near you, a local café or shop may be willing to receive orders for you. Another option is to use Bounce to have a business receive your order on your behalf (the code PORTUGALIST5 gets you 5% off).

One option that’s gone: CTT’s Express2Me service, which gave you a Portuguese-friendly address to forward parcels through, closed on October 1, 2025.

Getting Amazon orders delivered in Portugal

Amazon deliveries in Portugal go wrong more often than they should, and it’s usually the courier rather than Amazon. How bad it is depends on where you live. Top-floor apartments and rural houses get the worst of it.

We have been living in Portugal for several years but getting Amazon Portugal to deliver to us is always hard.

Rose

Apartments

If your apartment is on the top floor, you may have trouble getting packages delivered, especially if your building doesn’t have an elevator.

Basically, some delivery people won’t climb five flights of stairs.

Solution(s):

• Send it to an Amazon locker or CTT pickup point instead (see above).
• Get it delivered somewhere else, like your office or a friendly shop.
• Run downstairs to meet them as soon as they buzz. If they know you’ll come down, they’re more likely to deliver.

Houses in the countryside

Many houses in the countryside have a mailbox near the house rather than at it, often grouped together at the end of a road. They’re too small to take a package, and the address on them doesn’t help a courier find your actual front door, so orders from Amazon and other online shops often don’t arrive.

Solution(s):

• Add your Portuguese phone number to the address, so the driver can call you when they get lost. Know how to give directions in Portuguese, or be willing to go and meet them.
• If it’s coming by courier, it can be better to leave the CP box number off the address entirely and just wait for the phone call.
• If you can get it sent somewhere else, such as an office or a shop, get it sent there instead.
• Make friends with your courier drivers.
• Put a note on your mailbox with your real address.

Delivery to Madeira and the Azores

Some Amazon sellers ship to mainland Portugal but not to Madeira or the Azores. There’s no real workaround other than looking for a seller that does.

Will Amazon deliver to a hotel, Airbnb, or campsite?

Yes, you can have an Amazon order sent to a hotel, though it’s a good idea to ask the hotel first. They almost always say yes.

Tip: If you haven’t booked the hotel yet, choose one with a reception desk so there’s someone there to sign for your delivery.

You can also get orders sent to an Airbnb but, unless you’re staying long-term, it’s trickier because there’s no one at a front desk. It’s also polite to ask the host first. In a city, a nearby Amazon locker is usually the easier option.

If you’re traveling in an RV, you can have orders sent to a campsite in the same way as a hotel.

Is Amazon Prime worth it in Portugal?

Amazon Prime in Portugal costs €4.99 a month through Amazon.es and gets you free 2–3 day delivery on eligible items, plus Prime Video with the Portuguese catalog.

If you order from Amazon Spain a lot, it’s worth it. If you order now and then, standard delivery is already free over €35, and the only thing Prime buys you is a couple of days. I’d only pay for it if you’d also watch Prime Video, at which point the shipping is a bonus.

Amazon alternatives in Portugal

Lots of people would rather not use Amazon, either because of its reported ethics or because they’d rather support Portuguese businesses. Unfortunately, no Portuguese shop has anything like Amazon’s range. There are several shops that each replace a piece of it.

• Computer parts: PCComponentes.pt and PCDiga.com both specialize in PC parts and are worth comparing with Amazon.
• Office supplies and furniture: Staples.pt.
• Electronics and appliances: Fnac and Worten are the two biggest Portuguese names, though they only cover certain categories.
• Books: Wook and Bertrand, both of which stock some English-language titles. I’ve covered the options in more detail in my guide to buying English books in Portugal.
• Home and DIY: IKEA and Leroy Merlin both deliver across mainland Portugal.
• Household basics: supermarkets like Continente and Auchan (formerly Jumbo) sell a surprising amount online.
• Hard-to-find items: eBay, if you’re happy to check where the seller is shipping from.
• Secondhand: OLX, Portugal’s equivalent of Craigslist (or Gumtree, if you’re British), plus Vinted for clothes and Facebook Marketplace.

Is there an Amazon Portugal (Amazon.pt)?

No. There’s still no Amazon.pt store, and Amazon hasn’t announced one. People have been expecting it since 2018, when reports said Amazon was negotiating to set up near Porto. Instead, it has done everything short of that: translated Amazon.es into European Portuguese in 2021, launched Prime here the same year, and added lockers in 2023.

So for practical purposes, Amazon.es is Amazon Portugal. Whether a separate Portuguese store ever arrives is anyone’s guess. Well, Jeff Bezos probably knows, but he hasn’t told me.