Are there Amazon Lockers in Portugal?

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Last updated on June 14, 2024 | Est. Reading Time: 2 minutes

Online shopping is great, but the process of getting your order is still a little tricky. Amazon Lockers are ideal for those that work or who have trouble getting their orders delivered, but unfortunately, they aren’t available in most of Portugal.

There are some Amazon lockers in Lisbon and Porto, as well as other smaller cities like Coimbra, Braga, and Aveiro (you can see them all here), but not the rest of Portugal.

If you live in the rest of Portugal, and you don’t have the option of getting it sent to your work, the best thing you can do is make friends with a café owner. Many places will accept orders on behalf of others, and couriers are more likely to deliver as it’s on the ground floor.

If you’re travelling to Portugal, and you don’t know anyone, you may be wondering what you can do? There are a few options.

  • Use Bounce to get the order delivered to a café, restaurant, or shop. You’ll have to pay a fee of around $5, but it may be the easiest option (code ‘PORTUGALIST5’ gets you 5% off).
  • If you’re staying in a hotel, phone and ask to see if you can get your order sent there. This works best with the places that have 24-hour receptions, as you know there will always be someone there to receive your order. Unfortunately, this option doesn’t work well with Airbnbs.
  • For the digital nomads and freelancers coming to Portugal and planning to work for a little bit, you may be able to ask a co-working space to receive the package for you.

Other tips:

  • Be careful shopping from outside the EU (e.g. the US and UK), as your order will likely attract customs fees and get held up
  • Amazon Spain ( is one of the fastest and easiest options for online shopping, especially now that Prime has come to Portugal (you can sign up for a free trial of Prime)
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James Cave is the founder of Portugalist and the author of the bestselling book, Moving to Portugal Made Simple. He has visited just about every part of Portugal, including Madeira and all nine islands of the Azores, and lived in several parts of Portugal including Lisbon, the Algarve, and Northern Portugal.

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There are 5 comments on this article. Join the conversation and add your own thoughts, reviews, and stories of life in Portugal. However, please remember to be civil.


  1. I tried Bounce. I paid for a monthly subscription. It has taken them forever to send me an address for my packages to be delivered. Therefore I have cancelled my subscription. Now hoping to get a refund for a service I never used.

  2. The Biggest Problem with Amazon is that it relies on delivery by CTT. ( PT goverment postal service). Where I live in Sobreda there are no lockers or drop off areas. CTT continually says they have tried to deliver when I work from home and am here the whole time. They dont even push the buzzer on the door. The address is correct, I have triple checked. Any advice?

    • If you put a Portuguese phone number on the address there’s a chance they might call if they’re having trouble locating your address.

      I used to live on the 8th floor and had a lot of problems getting things delivered because nobody wanted to go up that far (there was an elevator). I had to make friends with a cafe owner and get things delivered there.


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